The network expected to see the MAC address of that NIC.
You assigned that MAC address to the Cisco. Two network
devices with the same MAC address was a problem. By changing
the NIC, your computer now has a new (different) MAC. No
conflict with the Cisco's MAC; MAC that your ISP also sees.

Nothing wrong with that other NIC - other than it has same
MAC address assigned to your Cisco.

Good move having criticized the ISP service rep. The fact
that Cisco was so knowledgeable and helpful is not an
accident. It suggests which company is making money by
solving problems and which solves their profit problems by
raising prices.

Fred Atkinson wrote:
> Well, I don't know what to tell you except that swapping out
> that ethernet card fixed the problem. After I did that, it worked.
>
> Fred

I couldn't agree with you more than that.

I sent the gentlemen (the one from Cisco) a request to get his
immediate superior's address. When he provided it, I sent a very
complementary message to him suggesting that he keep the fellow happy
so he stays on staff. He is valuable to Cisco because he keeps the
customers happy.

It makes me proud I own some Cisco stock. I won't invest in
TW or Earthlink after the run around they gave me.



Fred

On Fri, 12 Mar 2004 21:36:35 -0500, w_tom <w_tom1@hotmail.com> wrote:

> The network expected to see the MAC address of that NIC.
>You assigned that MAC address to the Cisco. Two network
>devices with the same MAC address was a problem. By changing
>the NIC, your computer now has a new (different) MAC. No
>conflict with the Cisco's MAC; MAC that your ISP also sees.
>
> Nothing wrong with that other NIC - other than it has same
>MAC address assigned to your Cisco.
>
> Good move having criticized the ISP service rep. The fact
>that Cisco was so knowledgeable and helpful is not an
>accident. It suggests which company is making money by
>solving problems and which solves their profit problems by
>raising prices.
>
>Fred Atkinson wrote:
>> Well, I don't know what to tell you except that swapping out
>> that ethernet card fixed the problem. After I did that, it worked.
>>
>> Fred